How To Receiev Calls With Microsoft Teams

How To Articles

Receiving calls with Microsoft Teams is now a crucial aspect of my daily communication routine. Whether I am telecommuting or collaborating with my coworkers at the workplace, Teams enables me to remain connected and reachable at all times. In this article, I will outline the step-by-step procedure for receiving calls with Microsoft Teams, as well as provide some personal tips and insights.

Step 1: Set up Microsoft Teams

Before you can start receiving calls on Microsoft Teams, you need to have it installed on your device. Teams is available for Windows, Mac, iOS, and Android, so you can use it on your preferred platform. Go to the official Microsoft Teams website or your device’s app store to download and install the application.

Step 2: Sign in to Microsoft Teams

Once you have installed Microsoft Teams, launch the application and sign in using your Microsoft 365 account. If you don’t have an account, you can create one for free. After signing in, you will have access to all the features of Teams, including the ability to receive calls.

Step 3: Set your availability

It’s important to set your availability status in Microsoft Teams to let others know if you’re available to receive calls. You can choose from options like “Available,” “Busy,” “Do Not Disturb,” or even set a custom status. Personally, I find it helpful to set my status to “Available” when I’m open to receiving calls, and “Busy” when I need uninterrupted focus time.

Step 4: Configure your calling settings

Before you start receiving calls, it’s a good idea to configure your calling settings in Microsoft Teams. You can access these settings by clicking on your profile picture, selecting “Settings,” and then choosing “Calling” from the sidebar. Here, you can customize options such as ringing preferences, voicemail settings, and call forwarding.

Step 5: Receive calls

Now that you have set up Microsoft Teams and configured your calling settings, you are ready to receive calls. When someone calls you on Teams, you will receive an incoming call notification. You can choose to answer the call, decline it, or let it go to voicemail if you have that feature enabled. If you are on another call or have set your status to “Do Not Disturb,” the caller will be redirected to your voicemail.

Personal Tips and Commentary:

Receiving calls with Microsoft Teams has greatly simplified my communication process. I appreciate the ability to set my availability status and customize my calling settings to fit my needs. It allows me to prioritize my work and manage interruptions effectively.

One feature I find particularly useful is the ability to transfer calls to other team members. If I receive a call that is better suited for someone else, I can easily transfer it to them without having to put the caller on hold or go through a complex routing process. This not only saves time but also ensures that the caller gets connected to the right person quickly.


Receiving calls with Microsoft Teams is a seamless and efficient process that enhances communication and collaboration. By following the steps outlined in this article, you can easily set up Teams, configure your calling settings, and start receiving calls. Remember to personalize your availability status and take advantage of the various features that Teams offers to optimize your communication experience. Happy calling!