How To Recall A Mailchimp Email

How To Articles

Being able to undo an email can be extremely helpful in various scenarios, particularly when using Mailchimp to send out a campaign and realizing there was an error or a correction that needed to be made. As someone who has experienced plenty of email mistakes, I can personally verify the significance of understanding how to recall an email in Mailchimp.

Before we dive into the nitty-gritty details, it’s important to note that once an email is sent, it’s out of your control. Mailchimp doesn’t provide a built-in feature to recall or undo sent emails like some other email clients do. However, there are a few workarounds and best practices that can help you minimize the impact of an erroneous email.

In the event that you accidentally send out an email before it’s ready or notice a glaring mistake right after hitting that “Send” button, here’s what you can do:

1. Act quickly

Time is of the essence when it comes to recalling an email in Mailchimp. The sooner you catch the mistake and take action, the better the chances of rectifying the situation. Don’t waste any time; immediately assess the situation and determine the appropriate course of action.

2. Pause the campaign

If you spot an issue shortly after sending the email, you can try to pause the campaign. In Mailchimp, go to the Campaigns tab and find the campaign you want to pause. Click on the campaign, and in the drop-down menu, select “Pause.” This will halt the campaign and prevent any further emails from being sent.

3. Edit and resend

If you catch the mistake before too many subscribers have received the email, you can edit the campaign and resend it with the necessary changes. In Mailchimp, navigate to the Campaigns tab and find the campaign you want to edit. Click on the campaign, and in the drop-down menu, select “Edit.” Make the necessary changes, review everything thoroughly, and then click “Send” to resend the corrected email.

4. Send a follow-up email

If the mistake is minor and doesn’t require editing the entire campaign, consider sending a follow-up email to clarify any confusion or provide additional information. Acknowledge the error in a transparent and professional manner, and explain the correct information or address any concerns that may have arisen from the initial email.


While Mailchimp doesn’t provide a direct option to recall sent emails, you can still take measures to rectify any mistakes or issues that arise. Acting quickly, pausing the campaign, editing and resending, and sending a follow-up email are all viable strategies to mitigate the impact of an erroneous email.

Remember, prevention is always better than cure. Before sending out an email campaign, double-check everything, proofread the content, and test it on different devices and email clients. Taking these precautions can help you avoid the need to recall an email altogether.