How To Keep Green Light On Microsoft Teams

Hello there! We will now explore ways in which you can maintain the green status on Microsoft Teams. As a fellow user of Microsoft Teams, I empathize with the annoyance of experiencing frequent problems with the online indicator. In this article, I will offer suggestions and techniques to assist you in keeping that green light glowing. So let’s begin!

Understanding the Online Indicator

Before we jump into troubleshooting methods, it’s important to understand how the online indicator in Microsoft Teams works. When you are actively using Teams, the green light will appear next to your profile picture, indicating that you are online and available. However, there may be instances where the green light disappears, even when you are using the application.

Troubleshooting Steps

If you find that the green light on Microsoft Teams keeps turning off, here are some troubleshooting steps you can try:

1. Check your Status

The first thing you should do is check your status in Teams. Sometimes, the green light may turn off if you set your status to “Do Not Disturb” or “Appear Away.” Make sure you are set to “Available” if you want the green light to stay on.

2. Restart Microsoft Teams

If your green light still goes off, try restarting Microsoft Teams. Sometimes, a simple restart can resolve minor software glitches that may be causing the issue.

3. Update Microsoft Teams

Keeping your Microsoft Teams application up to date is crucial for optimal performance. Check for any available updates and install them accordingly. Sometimes, updating the application can address bugs or compatibility issues that may be affecting the online indicator.

4. Clear Cache and Cookies

Clearing the cache and cookies of the Teams application can also help resolve issues with the green light. To do this, go to the settings menu within Teams, navigate to the “Privacy” section, and click on “Clear cache and cookies.” Once cleared, restart Teams and see if the green light stays on.

5. Check Network Connection

A weak or unstable network connection can interfere with the online indicator. Ensure that you have a stable internet connection and consider switching to a more reliable network if needed.

6. Contact Microsoft Support

If you have tried all the above steps and are still experiencing issues with the green light on Microsoft Teams, it may be time to reach out to Microsoft Support. They will be able to provide you with personalized assistance and further troubleshoot the problem.


Keeping the green light on Microsoft Teams is essential to maintain your availability and communicate effectively with your colleagues. By following the troubleshooting steps outlined in this article, you should be able to resolve most issues causing the green light to turn off. Remember to stay updated and reach out to Microsoft Support if needed. Happy collaborating!