How To Integrate 8×8 Into Microsoft Teams

How To Articles

Integrating 8×8 into Microsoft Teams has the potential to greatly improve communication and collaboration within your company. As someone who utilizes both platforms, I can personally vouch for the advantages of this integration. In this article, I will lead you through the steps of integrating 8×8 into Microsoft Teams, drawing from my own experiences and including thorough instructions.

Why Integrate 8×8 into Microsoft Teams?

Before diving into the technical details, let’s take a moment to understand why integrating 8×8 into Microsoft Teams can be so beneficial. 8×8 is a powerful cloud-based communication solution that offers features like voice calling, video conferencing, and team messaging. On the other hand, Microsoft Teams is a popular collaboration platform that enables teams to work together seamlessly.

By integrating these two platforms, you can leverage the strengths of both to create a unified communication and collaboration experience. This integration allows you to make calls, attend video conferences, and send messages directly within Microsoft Teams, streamlining your workflow and saving valuable time.

Step-by-Step Guide to Integrating 8×8 into Microsoft Teams

Step 1: Preparing your 8×8 Account

The first step is to ensure that you have an active 8×8 account. If you don’t have one, you can sign up for a free trial or contact 8×8’s sales team to get started. Once you have your account ready, make sure you have administrator privileges to access the necessary settings.

Step 2: Configuring the 8×8 for Microsoft Teams Integration

To integrate 8×8 into Microsoft Teams, you need to configure the integration settings in your 8×8 account. Here’s how:

  1. Log in to your 8×8 account as an administrator.
  2. Navigate to the administration settings and find the “Microsoft Teams Integration” section.
  3. Follow the on-screen instructions to link your Microsoft Teams account with 8×8.
  4. Once the integration is set up, you can customize various settings like call routing, user permissions, and more.

Step 3: Installing the 8×8 App in Microsoft Teams

After configuring the integration in your 8×8 account, you need to install the 8×8 app in Microsoft Teams. Here’s how:

  1. Open your Microsoft Teams app and navigate to the Microsoft Teams App Store.
  2. Search for the 8×8 app and click on it to view the details.
  3. Click “Install” to add the 8×8 app to your Microsoft Teams workspace.
  4. Follow the on-screen instructions to complete the installation.

Once the installation is complete, you will see the 8×8 app listed in your Teams sidebar, ready to be used.


Integrating 8×8 into Microsoft Teams can significantly enhance the way you communicate and collaborate with your team. By merging the power of 8×8’s communication features with the collaboration capabilities of Microsoft Teams, you can create a seamless workflow that boosts productivity and efficiency.

As someone who has integrated 8×8 into Microsoft Teams, I can personally attest to the positive impact it has had on my team’s communication and collaboration. I encourage you to give it a try and experience the benefits firsthand. Follow the step-by-step guide provided in this article to seamlessly integrate 8×8 into Microsoft Teams, and elevate the way you work!