How To Improve Webex Audio Quality

Today, I would like to provide you with some valuable advice and techniques for enhancing the audio quality in your Webex meetings. As a frequent user of video calls, I understand the frustration that comes with poor audio quality. However, do not worry, as there are a few simple tweaks that can greatly improve your Webex audio experience.

1. Check your internet connection

Before we dive into any technical adjustments, it’s crucial to ensure that you have a stable and reliable internet connection. A weak or unstable connection can significantly impact your audio quality, leading to choppy or distorted sound. So, make sure you are connected to a strong Wi-Fi network or consider using an Ethernet connection if possible.

2. Use a high-quality microphone

The quality of your microphone plays a vital role in how you sound during a Webex call. Built-in laptop or webcam microphones may not always deliver the best results. Investing in a dedicated external microphone, such as a USB condenser mic, can make a world of difference. These microphones are designed to capture clear and crisp audio, ensuring that your voice is heard loud and clear.

3. Adjust your audio settings

Within the Webex app, you can fine-tune your audio settings to optimize the audio quality. Click on the “Settings” menu and select “Audio.” Here, you can adjust settings like the speaker and microphone volume, echo cancellation, and background noise suppression. Experiment with these settings to find the balance that works best for you.

4. Close unnecessary applications

Running multiple applications simultaneously can put a strain on your computer’s resources, leading to audio lag or distortion. Before starting your Webex meeting, close any unnecessary applications or tabs that might be using up your system’s resources. By doing so, you can allocate more processing power to ensure a smooth and seamless audio experience.

5. Position yourself in a quiet environment

Your surroundings play a crucial role in audio quality. Try to position yourself in a quiet room with minimal background noise. Avoid areas with echo or excessive reverberation, as they can degrade the clarity of your audio. If you’re unable to find a completely silent environment, consider using a headset with noise-canceling capabilities to minimize any external distractions.


Improving the audio quality during your Webex meetings doesn’t have to be complicated. By following these simple tips, such as ensuring a stable internet connection, using a high-quality microphone, adjusting your audio settings, closing unnecessary applications, and positioning yourself in a quiet environment, you can significantly enhance your audio experience. So, the next time you join a Webex call, put these tips to the test and enjoy crystal-clear audio like never before.