How To Have Microsoft Teams Call My Cell Phone

How To Articles

Enabling the option to receive Microsoft Teams calls on your mobile phone can significantly improve your efficiency and adaptability. Whether you’re working remotely or traveling, being able to accept calls through the Teams app on your phone is a handy feature that can keep you in touch with your team. This guide will walk you through the process of setting up and configuring Microsoft Teams to call your cell phone.

Step 1: Download and Install Microsoft Teams Mobile App

The first thing you need to do is download and install the Microsoft Teams mobile app on your cell phone. You can find the app on the Apple App Store for iOS devices or the Google Play Store for Android devices. Once you’ve installed the app, sign in with your Microsoft Teams account.

Step 2: Configure Calling Policies

In order to receive calls on your cell phone, you’ll need to ensure that the calling policies in Microsoft Teams are configured correctly. To do this, you’ll need access to the Microsoft Teams admin portal. If you don’t have admin access, reach out to your organization’s IT department for assistance.

Within the admin portal, navigate to the Calling tab and select Calling Policies. Here, you’ll need to create or modify a policy to allow for forwarding calls to your cell phone. You can name the policy something like “Cell Phone Calling Policy” and enable the setting to allow call forwarding. Save the policy once you’re done.

Step 3: Set up Call Forwarding

Now that you have the calling policy configured, you can proceed to set up call forwarding from Microsoft Teams to your cell phone. Open the Microsoft Teams desktop app on your computer and sign in with your account.

Click on your profile picture in the top-right corner of the app, then select “Settings” from the drop-down menu. In the settings menu, navigate to the Calls section and click on “Call forwarding”. Here, you’ll need to enter your cell phone number and select the policy you created or modified in Step 2. Save your changes.

Step 4: Test the Call Forwarding

Now that everything is set up, it’s time to test the call forwarding feature. Ask a colleague or friend to call your Microsoft Teams account and see if the call is successfully forwarded to your cell phone. Answer the call on your mobile device and make sure you can communicate without any issues.

Personal Touch:

I remember when I first set up call forwarding on Microsoft Teams, it was a game-changer for me. Suddenly, I had the freedom to move around and attend to important calls even when I was away from my desk. This feature allowed me to stay connected and be responsive to my team’s needs no matter where I was.


Enabling call forwarding from Microsoft Teams to your cell phone can greatly enhance your communication capabilities. By following these steps, you can set up and configure your Teams app to ensure that you never miss an important call again. Remember to test the call forwarding feature to ensure it’s working properly. Enjoy the added flexibility and productivity that comes with having Microsoft Teams call your cell phone!