How To Get Sound On Gotomeeting

How To Articles

Having sound during your GoToMeeting sessions is essential for a seamless and efficient virtual meeting experience. Having attended multiple GoToMeeting sessions, I am aware of the frustration that can occur when the sound fails to function correctly. In this article, I will lead you through the necessary steps to guarantee sound during your GoToMeeting sessions, offering my personal insights and providing detailed instructions throughout the process.

Checking Your Audio Settings

The first step to getting sound on GoToMeeting is to check your audio settings. Before joining a meeting, it’s important to make sure that your microphone and speakers are properly configured. To do this, follow these steps:

  1. Open the GoToMeeting application on your computer.
  2. Click on the “Settings” icon in the top-right corner of the screen.
  3. In the Settings menu, select “Audio & Video.”
  4. Under the “Microphone” and “Speakers” sections, ensure that the correct devices are selected. If not, click on the drop-down menus and select the appropriate devices.
  5. Adjust the volume levels according to your preference.

By double-checking your audio settings before joining a meeting, you can avoid any potential sound issues and ensure a seamless experience.

Testing Your Audio

Once you have configured your audio settings, it’s a good idea to test your audio before joining a meeting. This will not only verify that your sound is working correctly, but also allow you to make any necessary adjustments beforehand. To test your audio, follow these steps:

  1. In the GoToMeeting application, click on the “Settings” icon.
  2. Select “Audio & Video.”
  3. Under the “Audio” section, click on the “Test Speakers” button.
  4. You should hear a test sound. If you can hear it, your speakers are working correctly. If not, check your volume levels and make sure the correct speakers are selected.
  5. Next, click on the “Test Microphone” button under the “Audio” section.
  6. Speak into your microphone, and you should see the audio bar move if your microphone is working properly. If not, check your microphone connection and ensure the correct microphone is selected.

Testing your audio in advance will help you identify and resolve any issues before the meeting starts, allowing you to participate fully without any distractions.

Adjusting Sound Settings During a Meeting

Even if you have tested your audio beforehand, there may be situations where you need to adjust your sound settings during a meeting. GoToMeeting provides several options to control your audio settings in real-time:

  • Mute/Unmute: To mute or unmute your microphone, click on the microphone icon in the toolbar at the bottom of the screen. This is useful when you need to temporarily silence yourself.
  • Speaker Volume: To adjust the volume of the speaker, move the volume slider located next to the microphone icon in the toolbar. Increasing the volume will make the sound louder, while decreasing it will make it softer.
  • Audio Connection: If you encounter audio issues during a meeting, you can switch your audio connection between VoIP (Voice over Internet Protocol) and Phone. Click on the arrow next to the microphone icon, and select the desired connection option.

By being aware of these sound settings and knowing how to adjust them during a meeting, you can effectively troubleshoot any audio problems that may arise and ensure a productive discussion.


Having sound during a GoToMeeting session is essential for effective communication and collaboration. By following the steps outlined in this article, including checking your audio settings, testing your audio, and understanding how to adjust sound settings during a meeting, you can ensure a seamless and uninterrupted virtual meeting experience. Remember to always double-check your audio before joining a meeting and make necessary adjustments to avoid any potential sound issues. With these tips in mind, you’ll be ready to participate in successful GoToMeeting sessions with confidence.