How To Fix Glitch In Microsoft Teams

How To Articles

Hey there! So, you’re experiencing a glitch in Microsoft Teams, huh? Well, you’ve come to the right place. As someone who has spent countless hours troubleshooting various tech issues, I totally understand how frustrating it can be when something isn’t working as it should. But don’t worry, I’m here to help you fix this glitch and get Teams back up and running smoothly.

Understanding the Glitch

Before diving into the fix, let’s first try to understand what might be causing the glitch in Microsoft Teams. Glitches can occur due to a variety of reasons, such as outdated software, conflicts with other applications, or even temporary server issues. Identifying the root cause of the glitch can help us choose the most appropriate solution.

Checking for Updates

One of the first things I always recommend when troubleshooting any software issue is to check for updates. Microsoft regularly releases updates to address bugs and improve performance. To do this in Teams, simply click on your profile picture in the top right corner of the application, select “Check for updates,” and let the software do its thing. If any updates are available, go ahead and install them.

Clearing Cache

Another common solution for software glitches is clearing the cache. Sometimes, cached data can become corrupt or outdated, leading to unexpected behavior. To clear the cache in Microsoft Teams, follow these steps:

  1. Close Microsoft Teams completely.
  2. Press the Windows key + R to open the Run dialog box.
  3. Type %appdata%\Microsoft\Teams and press Enter. This will open the Teams app data folder.
  4. Select all the files and folders in the folder and delete them.
  5. Restart Microsoft Teams and see if the glitch has been resolved.

Checking for Conflicting Applications

If clearing the cache didn’t solve the glitch, it’s possible that there might be a conflict with another application on your computer. Certain programs or plugins can interfere with Teams’ functionality. To check for conflicting applications, try running Teams in Safe Mode. Here’s how:

  1. Close Microsoft Teams if it’s running.
  2. Press the Windows key to open the Start menu, search for Microsoft Teams, and right-click on it.
  3. Select “Open file location” to open the Teams installation folder.
  4. In the installation folder, right-click on the Teams shortcut and select “Properties.”
  5. In the Properties window, go to the “Shortcut” tab and add --safe at the end of the “Target” field. It should look something like: "C:\Path\to\Teams.exe" --safe.
  6. Click “Apply” and then “OK” to save the changes.
  7. Launch Teams using the modified shortcut and see if the glitch persists.

Contacting Support

If none of the above solutions work, it might be time to reach out to Microsoft Support for further assistance. They have dedicated teams of experts who can help you resolve even the most stubborn glitches. You can contact them through the Microsoft Teams support website or by using the in-app support feature.


Dealing with glitches in Microsoft Teams can be frustrating, but with a little troubleshooting, you can usually get things back to normal. Remember to always check for updates, clear the cache, and look for any conflicting applications. And if all else fails, don’t hesitate to reach out to Microsoft Support. Happy collaborating!