How To Connect Webex To Polycom

I recently had the chance to link a Polycom device to Webex, and I’m excited to share my experience and guide you through the steps. This article will give you detailed guidance on how to connect a Polycom device to Webex, along with my personal insights and commentary from my own experience. Let’s get started!

Step 1: Ensure Compatibility

Before you begin, make sure that your Polycom device is compatible with Webex. Check the Polycom user manual or contact customer support to confirm compatibility. It’s crucial to verify this information to avoid any compatibility issues later on.

Step 2: Obtain Webex Account

If you don’t already have one, sign up for a Webex account. Visit the Webex website and follow the registration process. You may need to provide some personal details and create a username and password. Once you have your Webex account ready, proceed to the next step.

Step 3: Configure Polycom Device

Now it’s time to configure your Polycom device. Connect your device to your network using an Ethernet cable or Wi-Fi connection. Access the Polycom device’s interface by entering its IP address in a web browser. Refer to the device’s manual for specific instructions on how to access the interface.

Once you’re in the interface, navigate to the settings or configuration section. Look for options related to video conferencing or SIP configuration. Enable SIP and enter the necessary SIP credentials provided by your Webex account. Save the settings and exit the interface.

Step 4: Enable Webex Integration

Now, log in to your Webex account and navigate to the settings or preferences section. Look for options related to integrating external devices or video conferencing systems. Enable the Polycom integration option and follow any additional prompts or instructions provided by Webex.

Step 5: Test Connection

Once you have completed the configuration and enabled the integration, it’s time to test the connection between your Polycom device and Webex. Start a video conference or join an existing one using your Polycom device. Make sure to invite other participants to the meeting and ensure that they can see and hear you clearly.


Connecting Webex to a Polycom device may seem daunting at first, but by following these steps, you can successfully integrate the two platforms. Remember to confirm compatibility, obtain a Webex account, configure your Polycom device, enable Webex integration, and test the connection. With these steps, you’ll be able to enjoy seamless video conferencing experiences using your Polycom device and Webex. Happy conferencing!