How To Connect Audio In Cisco Webex

Establishing audio on Cisco Webex is a critical measure to guarantee efficient communication in virtual meetings. As a frequent Webex user for professional purposes, I comprehend the significance of having unobstructed and dependable audio. In this article, I will lead you through the steps of connecting audio in Cisco Webex and offer my personal observations along the way.

Step 1: Joining the Webex Meeting

Before we can connect our audio, we need to join the Webex meeting. Once you receive the meeting invite, click on the provided link to access the meeting. If you have the Webex application installed on your device, it will automatically open. If not, you will be prompted to download and install the application.

Once you are in the meeting, you will be greeted by the Webex interface. Take a moment to familiarize yourself with the various options available to you.

Step 2: Selecting the Audio Connection Option

Now that we are in the meeting, it’s time to connect our audio. In the Webex interface, you will find an audio button usually located at the bottom or top of the screen. Click on this button to reveal the audio options.

Webex provides different audio connection options, such as computer audio, phone call, and call me back. Choose the option that suits you best based on your preferences and the resources available to you.

Step 3: Configuring Computer Audio

If you choose the computer audio option, you will be prompted to configure your audio settings. Webex will automatically detect the available audio devices on your computer, such as speakers and microphones. Ensure that the correct devices are selected for both audio output and input.

If you encounter any issues with your audio devices, make sure they are properly connected and functioning. It’s also a good idea to check your computer’s audio settings outside of Webex to ensure everything is configured correctly.

Step 4: Joining the Audio Conference

Once you have selected and configured your audio options, it’s time to join the audio conference. Click on the “Join Audio Conference” button or a similar option to connect to the meeting’s audio. Depending on your chosen option, Webex will either use your computer’s speakers and microphone or prompt you to dial a phone number.

If you choose to join via phone call, Webex will provide you with a dedicated phone number and a unique access code. Dial the provided number using a phone, and when prompted, enter the access code to join the audio conference.

Step 5: Testing and Troubleshooting

Before diving into the meeting, it’s always a good idea to test your audio setup. Use the provided audio test features in Webex to ensure that your microphone is capturing sound and your speakers are producing audio.

If you encounter any issues with your audio during the meeting, try the following troubleshooting steps:

  1. Check your device’s volume settings and ensure they are not muted or set too low.
  2. Disconnect and reconnect your audio devices to ensure a stable connection.
  3. Exit the meeting and rejoin to refresh the audio connection.


Connecting audio in Cisco Webex is a straightforward process that allows for seamless communication in virtual meetings. By following the steps outlined in this article, you can ensure that your audio is clear and reliable, enhancing the overall meeting experience. Remember to test your audio setup and troubleshoot any issues that may arise. Now, you’re ready to join your next Webex meeting with confidence!