How To Chat In Microsoft Teams When Chat Is Disabled

How To Articles

Microsoft Teams is a popular platform for communication and collaboration, offering a variety of tools to boost productivity. An important aspect of Microsoft Teams is its chat feature, allowing users to communicate with each other in real-time. However, there may be times when the chat feature is disabled for different reasons. In this article, I will assist you in using the chat feature in Microsoft Teams when it is disabled, drawing from my own experiences and providing step-by-step instructions.

Understanding the Importance of Chat in Microsoft Teams

Before we dive into the workaround for chatting in Microsoft Teams when the chat feature is disabled, let’s take a moment to acknowledge the significance of the chat function. Chatting allows us to connect with team members, share information quickly, seek clarification, and collaborate effectively. It fosters communication in real-time and ensures that everyone is on the same page. So, when the chat feature is disabled, it can be quite challenging to maintain seamless communication within a team.

My Personal Experience: The Frustration of Disabled Chat

I vividly remember a time when the chat feature in Microsoft Teams was temporarily disabled in my organization. It was during a crucial project where constant communication was crucial. The disabled chat feature caused a great deal of frustration and hindered our ability to coordinate and share updates. But after some research and experimentation, I discovered a workaround that allowed me to continue chatting despite the disabled chat feature.

Step 1: Creating a OneNote Notebook

The first step in bypassing the disabled chat feature is to create a OneNote notebook within your Microsoft Teams workspace. OneNote is an excellent tool for collaboration and note-taking, and it can serve as an alternative communication channel when the chat feature is not available.

To create a OneNote notebook, follow these steps:

  1. Navigate to the “Files” tab in your Microsoft Teams workspace.
  2. Click on “New” and select “OneNote notebook” from the dropdown menu.
  3. Give your notebook a name and click “Create.”

Step 2: Sharing the OneNote Notebook

Once you have created your OneNote notebook, you need to share it with your team members to ensure they can access and contribute to the communication hub.

To share the OneNote notebook, follow these steps:

  1. Open the OneNote notebook you created.
  2. Click on “Share” at the top-right corner of the screen.
  3. Add the email addresses of your team members and set their permissions accordingly.
  4. Click “Share” to send the invitations to your team members.

Step 3: Utilizing the OneNote Notebook for Communication

With the OneNote notebook set up and shared, it’s time to start using it as an alternative communication channel. You can create different sections or pages within the notebook to organize your conversations. Each team member can contribute by adding their comments, questions, or updates in the relevant sections.

Remember to check the OneNote notebook regularly and keep the conversation flowing. While it may not be as instantaneous as the chat feature in Microsoft Teams, this workaround ensures that communication remains possible even when the chat feature is disabled.


Chatting in Microsoft Teams is an essential aspect of collaboration and communication. However, there may be situations where the chat feature is disabled, causing inconvenience and hindering productivity. By leveraging the power of OneNote and following the steps outlined in this article, you can establish an alternative communication channel and continue chatting with your team members even when the chat feature is disabled. Remember, effective communication is key to successful teamwork, and with the right workaround, you can overcome any obstacles that come your way.