How To Caption In Zoom

Zoom has rapidly emerged as one of the top choices for video conferencing, and its wide range of capabilities make it a valuable tool for conducting effective and engaging remote meetings and webinars. While many are unaware of this feature, utilizing captions can significantly improve the accessibility and inclusivity of Zoom meetings. In this article, I will provide you with a tutorial on how to use captions in Zoom, and also offer some personal insights and suggestions.

Enabling Auto-Generated Captions in Zoom

Zoom provides an option for auto-generated captions, which use speech recognition technology to transcribe spoken words into text. Here’s how you can enable this feature:

  1. Open the Zoom desktop client and click on the gear icon in the top-right corner to access the settings.
  2. In the settings menu, select the “Accessibility” tab.
  3. Check the box that says “Closed captioning” to enable the feature.
  4. You can also customize the appearance of the captions by clicking on the “Closed captioning settings” button.

Once you enable auto-generated captions, Zoom will start transcribing the spoken words into text in real-time. It’s important to note that the accuracy of the captions may vary depending on the clarity of the audio and the speaker’s pronunciation.

Utilizing Third-Party Captioning Services

While Zoom’s auto-generated captions are convenient, they might not always provide the level of accuracy required for important meetings or events. In such cases, utilizing third-party captioning services can be a great option. These services employ professional human captioners who ensure precise and reliable captions.

There are numerous third-party captioning services available, and some of them offer integrations with Zoom. Here’s how you can use a third-party captioning service in Zoom:

  1. Before the meeting, sign up for a third-party captioning service and obtain the necessary credentials or access codes.
  2. During the meeting, click on the “Closed caption” button in the Zoom toolbar.
  3. Select the option to enter the third-party captioning URL or access code.
  4. Follow the instructions provided by the captioning service to establish the connection.

By utilizing third-party captioning services, you can ensure high-quality, accurate captions that benefit all participants, including those with hearing impairments.

My Personal Experience with Zoom Captioning

As someone who often attends and hosts Zoom meetings, I have personally found captioning to be a valuable feature. It not only helps individuals with hearing impairments but also serves as a useful tool for capturing important information during meetings.

In one instance, I had to review a lengthy presentation delivered by a colleague. The auto-generated captions allowed me to follow along and take notes more effectively. It saved me the trouble of constantly rewinding the recording or asking for clarifications.

Additionally, I have attended meetings where participants had English as their second language. The captions helped bridge language barriers and improved overall comprehension and participation.

In conclusion

Enabling captioning in Zoom can greatly enhance the accessibility, inclusivity, and overall experience of remote meetings. Whether you rely on auto-generated captions or utilize third-party captioning services, incorporating captions can make a significant difference for individuals with hearing impairments and others in various meeting scenarios.

So, the next time you host or join a Zoom meeting, consider enabling captions and make your virtual gatherings more inclusive for all participants.