How To Add Users To Hub Spot

How To Articles

“Adding new team members to your HubSpot account is a simple process that enables efficient collaboration. In this guide, I will walk you through the necessary steps for adding users to HubSpot and also provide some helpful tips and insights. “

Step 1: Accessing User Settings

To begin, log in to your HubSpot account and navigate to the top right corner, where you will find your account name. Click on it and select “Account & Integrations” from the dropdown menu. Next, select “Users & Teams” from the left sidebar under the “Settings” section.

Step 2: Adding a User

On the “Users & Teams” page, you will see an overview of the users currently added to your HubSpot account. To add a new user, click on the “Add User” button located in the upper right corner.

Step 3: Enter User Details

When adding a new user, you will need to enter their email address, first name, and last name. Additionally, you have the option to assign the user to a team if you have multiple teams set up in your HubSpot account.

Step 4: Assigning User Permissions

After entering the user’s details, you can select the permissions you want to grant to the user. HubSpot offers various permission levels, such as “Standard”, “Marketing”, “Sales”, and “Service”. Each permission level provides different access rights and capabilities within the platform. Consider the user’s role and responsibilities when selecting the appropriate permission level.

Step 5: Setting User Preferences

At this stage, you have the option to set additional preferences for the user. You can choose to enable or disable email notifications, specify the time zone, and set their default language. These preferences can be modified later if needed.

Step 6: Sending User Invitation

Once you have entered all the necessary information and configured the user’s settings, click on the “Send Invite” button to send an invitation to the user. The user will receive an email with a link to set up their password and access their HubSpot account.

My Personal Tips for Adding Users to HubSpot

Adding users to HubSpot is a vital step in maximizing collaboration and productivity. Here are some personal tips to enhance the user onboarding process:

  1. Communicate the purpose: Before adding a user, clearly communicate the objectives and expectations of their role in HubSpot. This will help them understand how they can contribute effectively.
  2. Training and resources: Provide comprehensive training materials and resources to help users familiarize themselves with HubSpot’s features and functionalities. This will support their learning curve and enable them to utilize the platform efficiently.
  3. Regular check-ins: Regularly check in with new users to address any questions or concerns they may have. This will foster a positive learning environment and ensure they feel supported throughout the onboarding process.


Adding users to HubSpot is a simple process that empowers your team to collaborate effortlessly. By following the steps outlined in this guide and incorporating personal tips, you can ensure a smooth onboarding experience for new users, leading to increased productivity and success in your HubSpot endeavors.