How To Add Cash On Delivery In Woocommerce

Including cash on delivery as a payment choice in WooCommerce is an excellent method to enhance customer satisfaction and drive sales. Being a fervent supporter of e-commerce, I have personally experienced the benefits of this feature for my own digital shop. This write-up will provide you with a comprehensive walkthrough on how to incorporate cash on delivery to your WooCommerce store, while also sharing some of my personal observations.

Why Cash on Delivery?

Cash on delivery is a popular payment method that allows customers to make a purchase and pay for it in cash when the product is delivered to their doorstep. This payment option is particularly beneficial for customers who are wary of online transactions or prefer the convenience of paying only upon receiving the product.

Offering cash on delivery can help you reach a wider customer base and increase sales. It instills a sense of trust and reliability among potential buyers, giving them the assurance that they are not at risk of online fraud or receiving faulty products.

Enabling Cash on Delivery in WooCommerce

Now, let’s dive into the process of adding cash on delivery as a payment option in your WooCommerce store:

  1. First, log in to your WordPress admin dashboard and navigate to the “WooCommerce” section.
  2. Click on “Settings” and then go to the “Payments” tab.
  3. Scroll down to find the “Cash on Delivery” option and click on it to enable it.
  4. Customize the settings according to your preferences, such as setting a fee for cash on delivery or adding a description for the payment method.
  5. Save the changes, and you’re done!

With just a few simple steps, you have successfully enabled cash on delivery as a payment option in your WooCommerce store. Now, let’s explore some additional tips and insights to make the most out of this feature.

Personal Insights and Tips

Based on my experience, here are some personal insights and tips to enhance the cash on delivery experience for both you and your customers:

  • Clearly communicate the availability of cash on delivery during the checkout process. This can be done through prominent banners or notifications to ensure customers are aware of this convenient payment option.
  • Set clear expectations regarding the delivery process, such as estimated delivery timelines and any additional charges that may apply. Transparency is key to building trust with your customers.
  • Regularly track and update the status of cash on delivery orders to provide customers with real-time information. This helps in managing customer expectations and reduces the chances of any miscommunication or delays.
  • Consider offering cash on delivery as a temporary promotional strategy to attract new customers and drive sales. You can create special offers or discounts for customers who choose this payment option.


Adding cash on delivery as a payment option in your WooCommerce store can significantly improve customer satisfaction and boost sales. By following the simple steps outlined in this article and implementing the personal insights and tips shared, you can create a seamless and trustworthy cash on delivery experience for your customers.

Remember, the key to success lies in understanding and catering to your customers’ preferences and needs. So, don’t hesitate to explore different payment options and adapt your store accordingly.