In this article, I will guide you through the process of adding a shared mailbox in Outlook. Adding a shared mailbox is a useful feature that allows you to access and manage emails from a shared email account, which can be handy for teams or departments that need to collaborate and share information.
Step 1: Open Outlook
To begin, open your Outlook application on your computer. Make sure you are logged in to your account.
Step 2: Go to Account Settings
In the top menu bar, click on the “File” tab and then select “Account Settings.”
Step 3: Add a New Account
In the Account Settings window, click on the “Email” tab and then click on the “New” button to add a new email account.
Step 4: Manual Setup
In the next window, select “Manual setup or additional server types” and click “Next.”
Step 5: Choose Microsoft 365
On the next screen, choose “Microsoft 365” and click “Next.”
Step 6: Enter Account Details
Now, enter the email address of the shared mailbox in the “Email Address” field. Leave the “Password” field blank.
Step 7: Account Configuration
Click on the “Next” button and wait for Outlook to finish configuring the account settings. This may take a few moments.
Step 8: Accessing the Shared Mailbox
Once the configuration is complete, you will see the shared mailbox in your Outlook folder pane. Expand the mailbox to access its contents and manage emails.
Please note that you need to have the necessary permissions to access a shared mailbox. If you encounter any issues, make sure to contact your IT department or the mailbox owner for assistance.
In conclusion, adding a shared mailbox in Outlook is a straightforward process that can greatly enhance collaboration and productivity within a team or department. By following the steps outlined in this article, you can easily access and manage emails from a shared email account. Happy collaborating!