How To Accept Microsoft Teams Phone Call In App

How To Articles

As a frequent user of Microsoft Teams, one feature that I find extremely convenient is the ability to accept phone calls directly within the app. Gone are the days of fumbling for my phone or searching for a headset. With Microsoft Teams, I can seamlessly handle phone calls right from my computer or mobile device. In this article, I will guide you through the step-by-step process of accepting a phone call in the Microsoft Teams app, sharing my personal experiences and insights along the way.

Step 1: Launch Microsoft Teams

The first step is to launch the Microsoft Teams app on your computer or mobile device. If you don’t have the app installed, you can download it for free from the Microsoft website or your device’s app store. Once the app is installed, open it and log in using your Microsoft account credentials.

Step 2: Navigate to the Calls Tab

Once you’re logged in to Microsoft Teams, you will see a navigation bar on the left-hand side of the screen. Click on the “Calls” tab to access the phone call features. This tab is represented by a phone icon, making it easy to find.

Step 3: Accept an Incoming Call

When you receive an incoming call, you will see a notification appear in the top right corner of the Microsoft Teams app. The notification will display the caller’s name or phone number, as well as options to accept or decline the call. To accept the call, simply click or tap on the “Accept” button.

Once you accept the call, Microsoft Teams will automatically switch to the calling interface. You will see the caller’s information, such as their name and phone number, displayed on the screen. You can also see options to mute or unmute the call, enable video, and more.

Step 4: Manage the Phone Call

Now that you’ve accepted the phone call, you have several options to manage the call within the Microsoft Teams app. You can:

  • Toggle your microphone on or off
  • Toggle video on or off
  • Switch between speakerphone and headset
  • Transfer the call to another colleague or voicemail
  • Put the call on hold
  • End the call

These options can be accessed through the controls displayed on the calling interface. Simply click or tap on the desired option to activate it. Experiment with these features to find the setup that works best for you.


Accepting phone calls within the Microsoft Teams app is a game-changer for remote collaboration and communication. By following the simple steps outlined in this article, you can seamlessly handle incoming calls without the need for additional hardware or phone devices. Whether you’re working from home or on the go, Microsoft Teams provides a convenient solution for all your communication needs. Give it a try and experience the efficiency and flexibility firsthand!