Can’t Get Hotel Wifi Login Page Windows


Have you ever found yourself in a hotel room, excited to connect to the Wi-Fi and have access to the internet, only to run into issues with the login page? Trust me, I’ve been there too. It can be frustrating when you’re unable to get past the hotel Wi-Fi login page, especially when you’re in desperate need of checking your emails or getting some work done.

So, why does this problem occur in the first place? Well, the issue typically lies with the way Windows handles captive portal pages. Captive portal pages are the ones that pop up when you connect to a public Wi-Fi network and require you to agree to the terms and conditions or enter a password before accessing the internet. These pages are designed to provide secure Wi-Fi access, but sometimes Windows just doesn’t play nice with them.

In some cases, the problem might be caused by a misconfigured captive portal page on the hotel’s end. This could be due to a technical glitch or human error. Unfortunately, as a user, there’s not much you can do about it except to inform the hotel staff and hope that they resolve the issue promptly.

Another common culprit for the inability to get to the hotel Wi-Fi login page is an outdated network adapter driver. If your driver isn’t up to date, it may not be able to communicate properly with the captive portal page, leading to login failures. Updating your network adapter driver is relatively easy, and can often be done through the Device Manager in Windows.

If updating the driver doesn’t solve the problem, you can try manually opening the hotel Wi-Fi login page. To do this, open your web browser and type in the IP address of the captive portal page provided by the hotel. This IP address is usually given on a card or in the hotel information booklet. However, it’s important to note that not all hotels provide this information, so it may not be a viable solution in every case.

If all else fails, you can also try using a different web browser. Sometimes, certain browsers may block or have trouble accessing captive portal pages. By switching to a different browser, you might be able to bypass the issue and successfully reach the hotel Wi-Fi login page.

While it can be frustrating to encounter difficulties with hotel Wi-Fi login pages on Windows, it’s important to remember that these measures are in place to protect your security and privacy. Although it may take some trial and error to get connected, it’s a small price to pay for the peace of mind knowing that your internet access is secure.


Dealing with issues accessing hotel Wi-Fi login pages on Windows can be a hassle, but it’s not an impossible task to overcome. By keeping your network adapter driver up to date, manually accessing the captive portal page, or trying a different web browser, you can increase your chances of successfully connecting to the internet and enjoying your stay.