Have you ever placed an order on Uber Eats and realized that you need to cancel it? Don’t worry, I’ve been in that situation too, and I’m here to guide you through the process of cancelling an order on Uber Eats. Let’s dive in!
Step 1: Open the Uber Eats App
To cancel an order on Uber Eats, the first thing you need to do is open the Uber Eats app on your mobile device. If you don’t already have the app, you can download it from the App Store or Google Play Store.
Step 2: Navigate to your Orders
Once you have the app open, tap on the human-shaped icon in the bottom right corner to access your account. Then, select “Orders” from the menu. This will show you a list of all your recent orders on Uber Eats.
Step 3: Find the Order to Cancel
Scroll through the list of orders to find the one you want to cancel. If you have a lot of orders, you can use the search bar at the top of the screen to quickly find the specific order you’re looking for.
Step 4: Cancel the Order
Once you’ve located the order you want to cancel, tap on it to open the order details. On the order details screen, you’ll see a “Cancel Order” button. Tap on this button to initiate the cancellation process.
It’s important to note that you can only cancel an order if it hasn’t been accepted by the restaurant or if the restaurant hasn’t started preparing your food yet. If the order has already been accepted or food preparation is in progress, you may not be able to cancel it.
Step 5: Confirm the Cancellation
After tapping on the “Cancel Order” button, a confirmation message will appear asking if you’re sure you want to cancel the order. Read the message carefully and ensure that you want to proceed with the cancellation. If you’re certain, tap on the “Confirm” button to finalize the cancellation.
It’s worth mentioning that once you cancel an order, you won’t be charged for it. Uber Eats will automatically refund any pre-authorization made on your payment method for the cancelled order.
Conclusion
Cancelling an order on Uber Eats is a straightforward process, as long as the order hasn’t been accepted or food preparation hasn’t started. Remember to open the Uber Eats app, navigate to your orders, find the order you want to cancel, tap on it, and confirm the cancellation. If you encounter any issues or have any questions, don’t hesitate to reach out to Uber Eats customer support for assistance.